Remote infrastructure management is the remote management of information technology infrastructure. This can include the management of computer hardware and software, such as workstations, servers, network devices, storage devices, IT security devices, etc. of a company. Infrastructure management is a method of monitoring and maintaining critical Information Technology (IT) infrastructure to ensure the best use of resources, protect against data loss, and monitor key aspects of local and cloud-based service utilization.
Our team members help clients in remotely monitoring their servers, logs, antivirus updates, access management, tracking inventory, troubleshooting etc., so as there is 24x7 support and coverage besides helping keep the costs lower.